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What to expect

When you arrive at Snow Sport and Spine, our front desk staff will assist you during check-in to complete a brief COVID screening, ensure we have any documents we need, and then seat you in our waiting area where your physical therapist will greet you. They will devote the time necessary to listen to your concerns, review your medical history, and ask about your goals and expectations for your care. Your therapist will ask questions to help understand your problem, and as important, about your lifestyle and particular situation. From there, they will complete a thorough evaluation, then share the findings, and together, create a plan that works for you. Before leaving the visit, a final discussion will consist of the length and frequency of visits that will be needed to achieve the goals set out by you and your therapist. This will include strategies, prognosis, and home exercise instructions. You are encouraged to participate in every aspect of the rehabilitation process, as your contribution is vital to a successful outcome.

Check-in Process

Cancellation Policy

Please arrive at least 10 minutes before your appointment, to allow adequate time to get checked in. You will have already received an email containing links to our digital intake forms, including patient registration, consent and medical release, which need to be completed and submitted before your first appointment. Any additional medical documents that you can provide will be scanned and returned to you. You will be introduced to your therapist and directed to a treatment room.

We require a 24-hour notice of all cancelled appointments. A full visit fee is charged for all scheduled visits that are missed, or canceled with less than 24-hours notice. We understand that you cannot always control your circumstances, and in the event of an illness or a positive COVID test, we will waive the fee. If you have an emergency, or encounter inclement weather, please contact us as soon as possible. Appointment reminders are sent out 48-hours before your scheduled appointment.


Our rate is $200/hour. Depending on your goals and issues, the initial evaluation is generally 60 minutes and will be determined ahead of time. We accept cash, credit card, Health Savings Account (HSA) cards, CareCredit, or checks. We are an out-of-network provider and do not accept insurance. We will be happy to supply you with documentation to submit to your insurance company for out-of-network reimbursement or to apply towards a deductible, click below to learn more.

Compare Our Fees

If you want to understand more about physical therapy costs in Maine, click on any image below for further explanations and full-size versions, to learn how competitive Snow Sport and Spine's fees are.

Snow vs Regional
Avg Nationwide Fees
COVID safe

COVID Screening

Effective January 1, 2024


We have simplified our COVID policies based on current CDC guidelines. We will monitor the status for Knox County and if it is “Low” masks will be optional, if it is “Medium or High” masks will be required. If you would like your therapist to wear one, please mention this during check-in.

We will provide disposable surgical masks if you need one for any reason


The three situations we screen for:

  • If you have had an exposure and are asymptomatic prior to your appointment?

  • If you have any COVID symptoms, but no known exposure, and have a negative test the same day of your appointment?

  • If you have COVID symptoms and have a positive test?


Click for our full COVID Policy

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